Frequently Asked Questions
Everything you need to know about shopping with SabaShop
Are your beauty products authentic and cruelty-free?
Absolutely. At SabaShop, we guarantee 100% authenticity for all our products. We prioritize brands that align with ethical standards, and a majority of our selection is certified cruelty-free.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $50, while a flat rate of $5.99 applies to smaller orders.
What is your return policy for opened skincare items?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you experience an adverse reaction, please contact our support team for a specialized consultation.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey directly to your doorstep.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, SabaShop ships to over 20 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.